Last updated: January 2025
1. Introduction
VerifyFlow ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Account Information
- Email address
- Organization name
- Billing information (processed securely by Stripe)
Officer Information
- Names of company officers (imported from Companies House public records)
- Email addresses and phone numbers (if provided by you)
- Verification status and timestamps
3. How We Use Your Information
- To provide and maintain our service
- To send verification invitations and reminders
- To generate compliance evidence packs
- To process payments
- To comply with legal obligations
4. Data Sharing
We share data with:
- Stripe (payment processing)
- Resend (email delivery)
- Twilio (SMS delivery)
- Supabase (infrastructure)
We do NOT sell your data to third parties.
5. Data Security
We implement industry-standard security measures including encryption, row-level security, and regular security audits.
6. Your Rights (GDPR/UK GDPR)
- Right to access your data
- Right to rectification
- Right to erasure
- Right to data portability
- Right to object
7. Data Retention
We retain data for as long as your account is active. Webhook logs are automatically deleted after 90 days.
8. Contact Us
For privacy questions: privacy@verifyflow.co.uk