Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using VerifyFlow, you accept and agree to be bound by these Terms of Service.

2. Description of Service

VerifyFlow is a compliance automation tool that helps UK accountants and ACSPs orchestrate Companies House identity verification for company directors and PSCs.

Important: VerifyFlow does NOT perform identity verification. We direct officers to GOV.UK One Login or ACSP partners and track verification status.

3. User Responsibilities

You agree to:

• Provide accurate information
• Use the service lawfully and in compliance with UK regulations
• Not misuse or abuse the service
• Maintain the security of your account

4. Billing and Payments

• Subscription fees are charged monthly in advance
• Overage charges apply beyond your plan allowance (£0.50/officer)
• All payments processed via Stripe
• No refunds for partial months

5. Acceptable Use

You may NOT:

• Send spam or unsolicited communications
• Violate any laws or regulations
• Infringe on intellectual property rights
• Attempt to breach security measures

6. Data and Privacy

Your use of VerifyFlow is subject to our Privacy Policy.

7. Limitation of Liability

VerifyFlow is provided "as is" without warranties. We are not liable for indirect, incidental, or consequential damages arising from your use of the service.

8. Termination

You may cancel your subscription at any time. We reserve the right to suspend or terminate accounts that violate these terms.

9. Changes to Terms

We may update these terms. Continued use after changes constitutes acceptance.

10. Governing Law

These terms are governed by the laws of England and Wales.

11. Contact

Questions? Email support@verifyflow.co.uk